Converged Communications allows individuals to connect and communicate seamlessly from multiple locations, through multiple devices. It improves productivity and performance, thus resulting in low costs.
TALANGS has a Converged Communication Group (CCG) with in-depth understanding of the IP communication. The team works on products ranging from core call center to multimedia conferencing and IP-PBX. Experts from this group have converted their deep knowledge and immense experience into efficient, profitable business outcomes and project deliverables for their customers.
Our aim is to enhance our collaborative, flexible and feature-rich services, and effortlessly facilitate improved internal and external communications in an organization. We are committed to the constant development of futuristic converged communications solutions as we identify that it can potentially improve scalability of several business domains. Our specialized focus in the arena of Converged Communications forays into Identity and Access Management, Unified Communications, Machine to Machine (M2M), System Management, and Telecommunication.
TALANGS, with its expertise in Identity and Access Management and Mobile Device Management, is helping major product vendors and ISVs in building on-premise and SaaS-based products, providing solutions in IAM and BYOD since several years.
TALANG's expertise in Unified Communications can be classified into broad communications product areas. Our UC expertise enables seamless communication between your customers, employees and stakeholders, irrespective of the communication medium one uses.
Machine-to-Machine (M2M) or Internet of Things (IoT) is the convergence of technologies to provide simple solutions to complex problems. Simply speaking, it refers to data communication between two or more machines.
An organization needs system and infrastructure management tool-based solutions to manage the resources and meet challenges. TALANGS enables organizations provide infrastructure and security solutions across the entire software development life cycle.
As convergence gathers momentum, vendors in both the SS7-based and SIP-based environment continue to find opportunities in creating competing services and applications.
Identity and Access Management (IAM)
TALANGS, with its expertise in Identity and Access Management and Mobile Device Management, is helping major product vendors and ISVs in building on-premise and SaaS-based products, providing solutions in IAM and BYOD since several years.
As smartphones, tablets and phablets are becoming an integral part of an individual, more and more companies are framing their BYOD strategy, providing enough flexibility to the employees, and at the same time, ensuring the organization's data is secured and uncontaminated. To facilitate this, organizations need the right tools to manage it without restricting the end-user experience. Mobile Device Management (MDM) is one such tool. This framework can be used to strengthen mobile device security and data protection. The technology effortlessly enables IAM capabilities to be extended to mobile devices and mobile apps.
Our capability helps organizations manage access to information and applications scattered across internal and external application systems. It also helps organizations provide access for growing number of identities, both inside and outside the organization, without compromising on security or exposing sensitive data.
TALANG's IAM Framework
TALANG's IAM framework addresses numerous mission-critical needs to provide appropriate access across varied technology environments and meet increasing compliance requirements. Our solution in this area is business-aligned and helps enterprises develop mature IAM abilities for their business initiatives.
Authorization: The authorization system verifies the right access for the right resource. The policies are configured in the policy store or the policy control server. TALANG's authorization is the core area that implements role-based access control. Moreover, the authorization model provides complex access controls based on data or information or policies, including user attributes, user roles / groups, actions taken, access channels, time, resources requested, external data and business rules.
User Management: Our IAM offers efficient User Management functions that can be centralized or distributed to the corresponding departmental units. This helps an enterprise to solve its problems locally with diversified workforce. Self-service is another important feature of user management. Through self-profile management like password reset, one can make sure that identity data is accurate all the time.
Central User Repository: TALANGS has created user repository with the provision to store comprehensive user information like email id, group to which the user belongs, contact number, address, etc. Protection and management of user data is of high importance. When a user tries to access the application, it sends a request to the central user repository to check the user identity and gives access if the credential is valid. The solution provides user repository creation, and the maintenance is separated from the application that uses it.
TALANG's expertise in Unified Communications can be classified into six broad communications product areas. We offer our expert services in the areas of Voice and Telephony, UC Clients, Conferencing, Presence and Instant Messaging, Messaging,and Applications. Our UC expertise enables seamless communication between your customers, employees and stakeholders, irrespective of the communication medium one uses.
Our Unified Communications aims at providing unparalleled value to businesses, which makes smooth transition to feature-rich communication through a variety of media. It also facilitates enhanced collaboration by combining diverse modes of communication into an enriched user experience.
TALANGS helps companies to engineer their product in UC, particularly in the area of Voice and Telephony. This includes fixed, mobile and soft telephony, PBXs and IP PBXs. It also covers live communications, such as video telephony. Our expertise in fixed line, mobile and soft telephony, including development of software for session border controllers, IP/PBX, IP/IVR, and Video Telephony helps customers build their products and solutions faster, giving them much needed edge in time-to-market their products.
Our deep understanding of SIP and H.323 helps us work on commercial products in the area of CTI, call processing, SIP application layer gateway, asterisk, IP/PBX and media server, session border controllers and many more. The considerable expertise we maintain in Intelligence Network (IN) protocol, SS7, CAMEL, TCAP and SIGTRAN has resulted in numerous successful projects.
TALANG's Unified Communication Clients / UC Clients provide access to multiple communication channels from a single interface. We develop Unified Communications software solutions such as IP-based tools like Softphones, Web-based collaboration tools, Instant messengers and Email clients.
We have worked on UC Clients of different forms, including native desktop clients, RCS Clients, browser clients and clients for mobile devices, on various platforms as well as business applications with a Communication client.
Technology enables terminal devices to tap the untapped capacity and capabilities of wired and wireless networks, the back-end infrastructure, magnitude of data and storage, and processing speeds of the hardware. This has led to the development of more intelligent and powerful terminal clients, be it hardware or software solutions, which ultimately become the next generation end-point for Unified Communications.
The content of Unified Communications will be tapped through terminal devices and software solutions ranging from PSTN Phones, Hardware IP phones, Smartphones, Softphones, Instant Messengers, Email clients, Web clients & tools, Projectors, TV terminals and Printers.
Conferencing is the main building block of Unified Communications. It is broadly categorized through Audio, Audio/Video or Web conferencing solutions.
TALANGS makes possible software solutions based on IP-PBX, contact center solutions, rich multimedia suite of tools for web-based collaboration, Softphones, etc. Collaboration drives people to connect from any location, at any time through high-end conferencing solutions, be it Healthcare, where doctors collaborate with their patients, Education, where teachers collaborate with their peers & students, Government, where officials collaborate with their counterparts, a Contact Center, where support executives collaborate with their customers, Financial services, where investors and bankers collaborate with their prospective customers, Technology, where decision makers collaborate with their innovators or doers, Science, where scientists collaborate for new inventions, Entertainment, where the productions collaborate with their consumers, or Politics, where politicians can collaborate with people.
TALANGS is involved in implementing Presence and Instant Messaging as its smart solution. This solution helps other users or entities, which are connected to the network to know the user's current status. It makes use of the presence status to communicate/collaborate with the user or take appropriate decisions in real-time. A user's presence status can be intelligently derived through the idle status of keyboard/mouse activity, phone use or device connectivity to the network, etc. Also, users can update the status manually to indicate that they are busy or do not want to be disturbed.
Presence and IM is achieved by many specially crafted standard communication protocols like SIP/SIMPLE, XMPP. Many popular Presence and IM software vendors have proprietary protocols.
TALANGS offers versatile Presence and IM solutions for many vendors catering to different and customized needs of Unified Communications with features like single-sign-on, emotional expressions, file transfer, voice chat, telephony presence, desktop sharing, conferencing capabilities, telephony feature integration, click-to-call, etc. TALANGS is also involved in implementing Chat and Presence based on different multi-vendor protocols.
TALANGS is one of the key contributors in developing messaging clients collaborating email, SMS, fax and voice messages. Unified Messaging has become the most desirable collaboration client to communicate effectively. UM has edified a new way of messaging by framing a single interface for different electronic media viz. SMS, email, fax and voicemail, which helps to access different kinds of media on a single interface.
Email client on PCs has become a fundamental tool to exchange information. Also, the support of email in smartphones has added another extension to elevate the use of email. The smartphone supports simple SMS solution - sending SMS messages via the internet - a great method for B2B text messaging, SMS marketing and Integrating SMS into software applications. SMS Short Codes (Short Codes) are an excellent way to capture the interest of a mobile phone user! A Short Code is a 3 or 4 digit number (e.g. 5252) that is easy to remember amongst a flurry of advertising.
Unified Messaging nourishes to build a very responsive team, boost the productivity, and also elevates servicing the customer and increment revenues.
TALANGS develops Contact Center software by collaborating with leading messaging applications and social media. Applications in Unified Communications are leveraged by the quality of Contact Center, CRM and Billing Applications to a greater extent with the essence of collaboration clients. This covers a wide area of applications and includes Unified Communications-based applications related to collaboration, contact center, CRM, mobility, notification, centralized administration, reporting dashboards and analytics tools. CRM applications are composed of a pack of elegant tools to contact, build and manage the relationship with customers, which helps to streamline business sales, marketing and customer relationship functions.
The Contact Center application has become the most significant application to provide assistance to clients. Contact Centers have created new method in providing service to the customers, which in turn enhance the revenue using data analysis and social media.
Machine-to-Machine (M2M) or Internet of Things (IoT) is the convergence of technologies to provide simple solutions to complex problems. Simply speaking, it refers to data communication between two or more machines. However, it can solve a wide-range of problems in areas such as Telemetry, Telemedicine, Warehouse Management, Remote Control, Robotics, Traffic Control, Logistics, Supply Chain Management, Fleet Management, etc.
TALANGS views M2M solutions with a unique approach. Our solution in this area can be well partitioned into four basic stages that are common to any M2M application.
M2M Architecture
With commendable expertise and strong knowledge in Short Range Communication, Telecom and IP Networking and Embedded Platform, TALANGS offers Product Engineering Services in various areas in the M2M Eco System.

Our capabilities extend across:
M2M Product Engineering Services
TALANGS can offer diverse M2M solutions engineered and customized according to the business needs of our customers with specialized focus in the Retail, Healthcare, Education and Travel sectors. Our proficiency in major verticals and various industry segments, coupled with immense expertise in Application Development enables us offer capable solutions.
For the development of complex M2M Platforms or the Gateways, with our extensive knowledge in Communication Protocols, Embedded Development and Device Management, we can engineer your product and help you reach the market with high predictability. Our experts offer strategic solutions and build customized applications using industry standards and tested platforms integrating with a variety of devices.
System, Infrastructure Software & Security Management (SIMS)
The emergence of cloud computing, virtualization, and mobility is changing the way enterprises are carrying out their businesses. In order to manage the resources in a controlled way and to proactively meet the challenges of the future, one needs system and infrastructure management tool-based solutions. TALANGS enables organizations provide infrastructure and security solutions across the entire software development life cycle.
We provide SIMS services for the areas shown below:

IP Address Management: TALANGS has the expertise in providing maintenance services to ISVs and developing tools on IP Address Management across the product lifecycle. In addition, these product solutions may involve traceability to carry impact analysis and root cause analysis to identify problematic IP earlier in the Innovation cycle. Other solutions include identifying content of delivery and tracking the information related to IP usage.
Unified Threat Management: We have extensive experience in working on UTM and have provided services to a leading ISV to build ALGs such as HTTP ALG, SMTP ALG, FTP ALG and SIP ALG into their UTM systems. We are also involved in integrating Antivirus scan engine into various ALGs to scan for threats in real-time.
Application Testing Tool Development: Application testing tools enable the regression tests to be automated, thereby reducing the time for a test cycle. TALANGS has expertise in developing a Python-based cross-platform test automation tool, enabling the execution of thousands of test cases every day. This covers hundreds of Linux, UNIX and MAC OS X operating systems as target platforms.
Specialized Testing Services: TALANGS is proficient in providing specialized testing services for security validation testing requirements. We have expertise in network testing services, testing and validation of application layer gateways and testing the applications that work with Active Directory services.
Application Performance / Network Management: Network monitoring is a systematic effort to detect failure of network components, such as overloaded or crashed / frozen servers, failing routers, failed switches, problematic devices, remote identification of the problems, remote configuration, etc. TALANGS provides services in building enterprise level solutions for application performance, network and other similar management tools.
Security Compliance Validation Services: A typical security audit assesses software, user practices, data handling, etc. TALANGS's IT compliance services address SOX, HIPAA, PCI-DSS, etc. We have a proven track record in validating the same.
Mobile Device Management (MDM): Our expertise in Enterprise Mobility management offers a wide-range of services starting from the ground-up development to maintenance of enterprise mobility solutions. We offer Mobile Device Management (MDM), Mobile Application Testing (design, testing, automation and deployment in the field), Mobile Enterprise Application, Mobile Enterprise Policy and Security Management, Mobile Identity and Access Management, Solutions based on Bring Your Own Device (BYOD) paradigm, and Mobile Content Management.
Virtualization Management: Virtualization provides the ability to control each guest operating system's CPU, memory, disk and network resources hosted on the physical machine dynamically via a UI. TALANGS provides services in building tools / solutions in virtualization and cloud management, with solutions spanning from server virtualization, desktop virtualization, and cloud automation that support multiple hypervisor platforms.
TALANGS helps its customers to rapidly respond to market demands and avail innovative services that potentially drive revenue. With our Telecommunication solutions, customers can streamline their environments, while saving on their capital as well as operational costs.
With special skills in SS7, 3GPP, IMS and GSM networks, TALANGS offers TELCO vendors and ISVs a range of services. As convergence gathers momentum, vendors in both the SS7-based and SIP-based environment continue to find opportunities in creating competing services and applications. The special nature of a service provider’s systems, networks and architectures also challenge the realization of seamless or agnostic products.
Our Telecommunication solutions comprise:
